The voltage drop brought down technique, you need to do to compensate for damage

Unfortunately, voltage fluctuations, due to which fails included in a network of consumer electronics, periodically occur. And the older the network, the more often this phenomenon occurs. This is extremely bad moment, but the damage is quite possible to repay. In this article I'll show you how to do it correctly.

Step one. We report the incident to the dispatcher

Thus, the trouble happened and you got burned home appliances. The very fact power surge is required to be recorded in a special act with date and time stamps. To do this, we ring the control room of your supplying organization, inform your full name and address, and the manager is registered to your treatment.

In case, if the dispatcher unknown reason a power surge, he agrees with you the time and date of your check-treatment but this procedure can not be appointed within two hours of your treatment, unless another date is agreed with you and time.

Then a test is performed and shall be drawn up.

Step Two. write a statement

Your next action should be writing the application in the control group or to request a sales organization that you express an opinion about the cause of the voltage drop in the network.

In this case, the culprit of the situation may be the following parties:

1. Power supply company (for example, in the Stavropol region is a branch of PJSC "IDGC of the North Caucasus" - "Stavropolenergo" Eastern Electric Networks). In case, if the cause of failure of equipment was precisely the inadequate quality of energy supplied.

2. Management Company. In case, if the reason for this surge was a fault in the network intrahouse apartment home ownership (in Serviced organization's area of ​​responsibility).

3. Third party. Suppose your neighbors or the contractor, which carried out major repairs, and its actions have led to a similar emergency.

At this stage, oral treatment can not be used. Only a written statement necessarily in duplicate with indication of your copy of the receipt of the application and its registration number.

Once you contact the organization they have under the law will have 30 calendar days to appeal the review and issue its opinion.

Note. If the sales organization proves that the damage to property was caused to citizens as a result of the impact of "force majeure" (eg natural disaster) or it is proven that the consumer has violated a condition of operation of products in such a case, the organization is exempt from damages (according to the Civil Code Article 1098).

Also, if you are not the only victim, it is best to cooperate with your neighbors if you need access to a court.

Step Three. damage assessment

At this stage, you gather documents proving your financial losses. For this burned equipment renting service centers, which provides a conclusion about what the device really is out of order due to a power surge. And also be sure to collect all receipts for repairs. If the equipment can not be repaired, then contact an appraiser who appreciate the value of the lost property, depending on its condition and the residual value.

Just the cost of all services rendered subsequently be included in the statement of claim.

Step Four. Writing claim

Once the damage has been assessed and collected all the documents necessary to make a written statement of claim for the loss caused due to the improper provision of services quality. Is Your application must be satisfied within 10 days (stated in Article 22 of the Law "On Protection of Consumer Rights").

In case, if the perpetrator has ignored your message and does not satisfy your request, the time should go to court.

Step Five. Legal recourse

Having been refused, or when faced with a complete silence in response to your complaint, you should write a petition to the court. Judicial practice shows that most of the solutions is for the benefit of citizens. And then the defendant pays the costs of the assessment, a lawyer, expertise and non-pecuniary damage.

conclusion

This sequence of actions will allow you to compensate for the resulting damage. I wish you will never be provided in a similar situation, and that this article does not apply in the practical application and was carrying only general information and study load.

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