Whether or not to make a discount to customers. Pondered
Recent case
A recent history prompted these thoughts, it was necessary to install a two-pole automatic machine instead of the old plugs. It seems nothing unusual, but I spent two hours with this work. There is still a story here, the owner was still a strong grandfather, he rarely addresses, but it happens a couple of times a year.
And such a situation has developed, he does not ask the price, but pays as much as he sees fit, just like in the old days, when they thanked the master on the salary, for free services. It turns out I enter his situation, a pensioner and all that.
He estimated this work at 300 rubles, well, my services became cheaper. What has led this story? And in order to have an understanding of how an ordinary client estimates the work approximately.
A common story
You take the volume and plow, often seven days a week, the owners like it to be fast, but it seems to be in your interests, the sooner you do it, the sooner you will pay for the work. And so,
the long-awaited time of the agreed payment comes, and the client starts asking for a discount, most often a little, and you're tired, and so, but okay. But thoughts, and with what fright.Output
It's all about psychology, people are sorry to give a large amount, so they ask to throw it off, the same thing with the master, it seems like I earned good money, I will make concessions. Therefore, now I work through advances, I did part of the work - pay, then at the end the amount is not that big (not so sorry), and no one asks for a discount.
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