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MFC open digital zones: citizens will be taught how to use a computer and the portal of State services

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Special digital zones will start operating in 126 MFCs near Moscow. They will be able to get all online services through the regional and federal portals of State Services. At first glance, such zones are redundant, since obtaining these services does not require physical interaction with MFC employees, and in electronic form, without leaving your home, you can get them faster and convenient.

MFC open digital zones: citizens will be taught how to use a computer and the portal of State services

What is it for?

So, permits for the start of construction of a house can be obtained within 7 working days from the date of notification through the portal of the State Service; if through the window #MFC, then you need to add a few more days to send documents from the MFC to the appropriate authorities.

Ldinka007, FORUMHOUSE member:
“If there is no public services portal in your region, it is better to go directly to the local architecture or the MFC. If there is a portal, then through it. The Moscow Region submits everything through the portal of the State Services of the Moscow Region. "

But, as shown by a large study of the Ministry of Economic Development, many people find it difficult to get a service on their own, not everyone has the Internet at home and not everyone knows how to use a computer on the right level.

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Where do digital zones operate?

Now four regions are participating in the pilot project "Digital MFC":

  • Moscow region,
  • Voronezh region,
  • Ulyanovsk region,
  • Novgorod region.

MFC employees teach people basic computer skills, give advice on a particular service, explain how to use the State Services portal. The innovation is especially important for retirees. Further, citizens will be able to use the portal at home, which is very important in a pandemic.

In nine urban districts: Dmitrovsky, Yegoryevsk, Kolomensky, Korolev, Lyubertsy, Mytishchi, Ozery, Ramenskoye and Taldom, full-fledged digital MFCs have been opened, where 570 workplaces are equipped. Applicants can register there with the ESIA and get advice on working with the portal.

And how is it convenient for you: to issue documents remotely or to act the old fashioned way? Write in the comments!

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